YEAR IN

REVIEW

YEAR IN

REVIEW

Ho hum, another year of reliable service, community
involvement, environmental stewardship, safe practices
and competitive pricing. But hey, that’s what happens when

850 EMPLOYEES

850

EMPLOYEES

care about making our community a better place to
live, work and play.

care about making our community a better place to live, work and play.

We cover
A LOT of
ground.

Stretch our water, wastewater, electric and natural gas lines out from Gainesville and it would reach Rome, Italy.

We lowered electric rates in February 2017 by running the Deerhaven Renewable Generating Station more efficiently.

DOWN

%

COMMERCIAL

DOWN

%

RESIDENTIAL

ADDING VALUE:

Through competitive pricing

ADDING VALUE:

Through competitive pricing

We lowered electric rates in February 2017 by running
the Deerhaven Renewable Generating Station more efficiently.

DOWN

%

COMMERCIAL

DOWN

%

RESIDENTIAL

per 25 therms

Our natural gas rates remained

LOWEST IN THE STATE.

per 25 therms

Our natural gas rates remained

LOWEST IN THE STATE.

The biomass plant purchase continued to save customers millions

Since acquiring the plant the utility has saved

ADDING VALUE:

Through reliability

GRU customers could turn their lights on

%

of the time

GRU Water/Wastewater replaced 880 water service lines to reduce leaks in the system.

The stand-alone South Energy Center provided uninterrupted power to UF Health’s South Campus

24/7/365

GRU water provided

people with

 gallons of high-quality
drinking water

GRU employees logged

volunteer hours with a
cumulative impact of

$34,000

ADDING VALUE:

Through community involvement

GRU and general government employees raised

$50,000

for charities.

We connected with you on social media

This post resulted in:

reached

engagement

shares

We contributed

$36.4 MILLION

to city services such as fire and police
through the general fund transfer.

Pre-program launch:
June – September ’17

PAYMENT ARRANGEMENTS

Post-program launch:
June – September ’18

PAYMENT ARRANGEMENTS

Pre-program launch:
June – September ’17

PAYMENT ARRANGEMENTS

Post-program launch:
June – September ’18

PAYMENT ARRANGEMENTS

Our Low Income Energy Efficiency program provided

homes with energy-saving improvements at a value of $4,250 per home

Our Low Income Energy Efficiency program provided

homes with energy-saving improvements
at a value of $4,250 per home

ADDING VALUE:

Through environmental stewardship

We returned

%

OF TREATED WATER

to the aquifer.

We used

more renewables

than ever before

We optimized biomass fuel
by bringing in up to

trucks of wood chips per day.

We equipped 100 of our most often used vehicles with reflective stickers to reduce rear-end collisions.

ADDING VALUE:

Through
a safety-first
culture

ADDING VALUE:

Through a
safety-first
culture

We equipped 100 of our most often used vehicles with reflective stickers to reduce rear-end collisions.

Provided over

water quality tests to ensure drinking water met the highest standards

GRU implemented SafeStart safety training in 2016, and lost employee work days have plummeted:

FY15

FY18

Now that the sun has set on 2018, we’re busy getting ahead on achieving our goals for the new year. Here’s to another 365 days of serving our customers and community!

THE END